You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Built And Shipped Within 5 - 7 Bussiness Days
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Assorted set of 24 intense brilliant shades giving delicate effects
Created using the finest pigments and a minimum binder; square shaped sticks are just ideally soft so they are easy to handle, especially for beginners
Extremely high pigment concentration resulting in great colour intensity; sticks are rich in texture
Unmatched softness and consistency; pigments slide off the stick smoothly
Softness of the pastels permits a beautiful dense application; so soft that a gentle stroke will deliver a solid powerful line of brilliant colour